SMS Regulations You Must Know to Send SMS in United States or Canada
SMS Regulations You Must Know to Send SMS in United States or Canada
Smstools will send SMS messages to USA/Canada over Toll Free Numbers.
We allow you to purchase your own Toll Free Numbers via our platform.
You are only able to use our platform towards USA & Canada after you purchased your own Toll Free Number and after you have registered your brand/campaign.
What is a Toll Free Number (TFN)?
A Toll Free Number (TFN) is a 10-digit number that is used to send both SMS and voice communPopularSMS Regulations You Must Know to Send SMS in The UK
SMS Regulations You Must Know to Send SMS in The UK
UK mobile networks are introducing additional restrictions in respect of SMS sender IDs in order to reduce the risk of spam/spoofed messages.
As of 1st June 2023 the following amended rules shall apply
Messages containing sexual/adult content are prohibited.
Marketing messages should also have a clear opt-in and opt-out procedure.
The use of International Numbers for A2P messages is being blocked by the UK Mobile Network Operators.
IPopular10DLC requirements
10DLC requirements
Register a new brand
Legal company name
Legal form (Government, non profit, private profit, public profit, sole proprietor)
First name, Last name
'Doing business as' (DBA) or trade name of the company.
Tax Number/ID/EIN
Sector
Country
Postal/Zip code
Address/Street
City
State/Region
Email
Phone number
Campaign registration
Standard we register for Low Volume Mixed traffSome readersWhat happens when a user sends STOP to my toll-free number? (U.S. only)
Applies To
Toll-Free Numbers
Outbound SMS
Opt-Out
US Carriers
Answer
The opt-out flow for US toll-free numbers is mandated by US carriers and is as follows:
A user sends the word STOP to the toll-free number.
The carrier sends the following outbound message to the user: NETWORK MSG: You replied with the word "stop" which blocks all texts sent from this number. Text back "unstop" to receive messages again.
Any subsequent MT messages sent from the toll-free number will fail withFew readersCan I use a virtual mobile number?
Absolutely! Virtual mobile numbers can be used for various purposes, such as sending and receiving text messages. However, there are some restrictions to keep in mind. Virtual numbers are primarily designed for two-way communication between an application and a person. They are not intended for receiving traffic from application systems that generate verification codes, like those used for 2FA (two-factor authentication) messages.
Here you can view our available Virtual Mobile Numbers: https:/Few readersWhat is Smstools?
About Us
We are an SMS company based in Belgium and founded in 2004 by Xtreme Internet Solutions. We promise to provide you with an easy-to-use business SMS software with the flexibility, oversight, security and reliability to improve communication with staff and customers and boost SMS marketing results. We have expanded our SMS software and services year after and year.
Our coordinates
Xtreme Internet Solutions B.V.
Rijksweg 428
3650 Dilsen-Stokkem
Belgium
Phone : +3289449041
Why SmstoolFew readersUSA Whitelabel & Reseller information
Challenge
Since 2023, SMS marketing in USA and Canada has become restricted, and carriers require a campaign registration because of new CTIA guidelines. As a result, our SMS software is not working anymore in USA & Canada without taking these extra brand/campaign registration steps. We cannot provide our customers anymore with a ready-made solution for Toll Free Numbers, Long Numbers and 10DLC numbers. Extra steps are necessary to make SMS marketing succesful.
Solution!
As a solution weFew readersPayment methods
For SMS credits (one time payments) you can pay with or use
VISA
Mastercard
American Express
Bancontact
Postepay
carte-bancaire
Apple Pay
Ideal (The Netherlands)
Giropay (Germany)
KBC banking (Belgium)
Belfius DIrect (Belgium)
EPS (Austria)
For large enterprises & government institutes you can pay with:
Wire transfer with PO number
Proforma invoice
For Virtual Numbers (monthly recurring) you can pay with:
VISA
Mastercard
American Express
We will generate an invoice for each order after pFew readersWhat are the costs per messages & other pricing?
The exact cost per sent SMS depends on the country you are sending to, your monthly volumes, one way or two-way sms etc.
The cost per voice message varies also per country and per monthly volumes and what kind of traffic you want to send (OTP, Marketing, transactional, ...)
Contact sales@smstools.com to receive a quote for your needs.
If you need a quote you can request it here: https://www.smstools.com/en/contact-sales or contact us at sales@smstools.comFew readersIs there a reseller programm or white label version available?
Is there a reseller program or white label version available?
Yes we do have a white label reseller version
Do you want to offer White Label Text Marketing to your clients?
With our white label SMS and partner programs, you can easily resell text message marketing to your customers. Perfect for Software Platforms who want to upsell SMS services or marketing agencies.
Besides our white label program we also have an affiliate model:
Earn with our Referral Program
Another way to work with us: IFew readersCan I share my login with others?
Can I share my login with others?
Yes you can share your login with others, making it easy for multiple users to work together on the same account at the same time!
Note: In addition to sharing, you have the option to create subaccounts (teammate accounts) for other users. This allows them to log in with their own username, password, and a specific setting.
Example; One account for accountancy to download invoices, another account for a developer to access the API documentation, and anotheFew readersWhich payment methods do you offer?
Which payment methods do you offer?
For SMS credits (one time payments) you can pay with:
VISA
Mastercard
American Express
Bancontact
Postepay
carte-bancaire
Apple Pay
Ideal (The Netherlands)
Giropay (Germany)
KBC banking (Belgium)
Belfius DIrect (Belgium)
EPS (Austria)
For large enterprises & government institutes:
Wire transfer with PO number
Proforma invoice
For Virtual Numbers (monthly recurring):
VISA
Mastercard
American Express
We will geFew readersWhich countries does Smstools offer Virtual Mobile Numbers for?
We only offer Virtual Mobile Numbers for sale in the following countries:
Austria
Belgium
Czech Republic
Denmark
France
Germany
Hungary
Italy
Netherlands
Norway
Poland
Portugal
Spain
Sweden
Switzerland
United Kingdom
and United States of America / USA.
Note: We do not provide Virtual SMS numbers in other countries besides those listed above!Few readersCan I have a free trial account?
Yes, you can request a free trial account here: https://www.smstools.com/en/registerFew readersWhat is your phone number?
You can reach us at +3289449041 during office hoursFew readersCan I send (text2speech) voice messages?
Yes, we have besides SMS also a solution for voice calls
Your text message becomes a spoken message.
Notify or keep your contacts up to date with an automated voice call. Recall appointments, share urgent information and inform.
Technical information
Send voice calls via our SMS software or SMS gateway API and our software will convert your text into a voice message (text-to-speech). The recipients will receive your message as a phone call and they will hear your message as soon as theyFew readersI want to host my SIM
Do you want to host your SIM?
Sure we can assist you with SIM hosting.
We provide SIM hosting for European cards only!
Sim cards outside Europe are not possible because of roaming
We do not sell sim cards, you have to ship your simcard to us and let us host it for you.Few readers