SMS Regulations You Must Know to Send SMS in United States or Canada
SMS Regulations You Must Know to Send SMS in United States or Canada
Smstools will send SMS messages to USA/Canada over Toll Free Numbers.
We allow you to purchase your own Toll Free Numbers via our platform.
You are only able to use our platform towards USA & Canada after you purchased your own Toll Free Number and after you have registered your brand/campaign.
What is a Toll Free Number (TFN)?
A Toll Free Number (TFN) is a 10-digit number that is used to send both SMS and voice communPopularWhat is Smstools?
About Us
We are an SMS company based in Belgium and founded in 2004 by Xtreme Internet Solutions. We promise to provide you with an easy-to-use business SMS software with the flexibility, oversight, security and reliability to improve communication with staff and customers and boost SMS marketing results. We have expanded our SMS software and services year after and year.
Our coordinates
Xtreme Internet Solutions B.V.
Rijksweg 428
3650 Dilsen-Stokkem
Belgium
Phone : +3289449041Popular10DLC requirements
10DLC requirements
Only required for Toll Free Numbers from United States & Canada
Register a new brand
Legal company name
Legal form (Government, non profit, private profit, public profit, sole proprietor)
First name, Last name
'Doing business as' (DBA) or trade name of the company.
Tax Number/ID/EIN
Sector
Country
Postal/Zip code
Address/Street
City
State/Region
Email
Phone number
Campaign registration
Standard we register for Low Volume Mixed traffSome readersPayment methods
For SMS credits (one time payments) you can pay with or use
VISA
Mastercard
American Express
Bancontact
Postepay
carte-bancaire
Apple Pay
Ideal (The Netherlands)
Giropay (Germany)
KBC banking (Belgium)
Belfius DIrect (Belgium)
EPS (Austria)
For large enterprises & government institutes you can pay with:
Wire transfer with PO number
Proforma invoice
For Virtual Numbers (monthly recurring) you can pay with:
VISA
Mastercard
American Express
We will generate an invoice for each order after pSome readersWhat are the costs per messages & other pricing?
The exact cost per sent SMS depends on the country you are sending to, your monthly volumes, one way or two-way sms etc.
The cost per voice message varies also per country and per monthly volumes and what kind of traffic you want to send (OTP, Marketing, transactional, ...)
Contact sales@smstools.com to receive a quote for your needs.
If you need a quote you can request it here: https://www.smstools.com/en/contact-sales or contact us at sales@smstools.comSome readersWhat is your phone number?
You can reach us at +3289449041 during office hoursFew readersWhich countries does Smstools offer Virtual Mobile Numbers for?
We provide virtual numbers for a specific selection of European countries.
Currently supported countries:
Austria (AT)
Belgium (BE)
Denmark (DK)
Estonia (EE)
France (FR)
Germany (DE)
Ireland (IE)
Italy (IT) — Note: no international inbound.
Latvia (LV)
Netherlands (NL)
Poland (PL)
Slovenia (SI)
Spain (ES) — Note: Landline only, no international inbound.
Sweden (SE)
Switzerland (CH) — Note: No domestic outbound
United Kingdom (GB)
Note: We do not provide Virtual SMS numbersFew readersHow Smstools works with PEPPOL
What is PEPPOL
PEPPOL stands for Pan European Public Procurement Online.
It is a secure and standardized network that allows companies and governments to exchange electronic documents such as invoices.
In Belgium, PEPPOL is the standard way to send and receive B2B invoices electronically.
Invoices sent via PEPPOL are delivered directly to the correct company using a unique identifier such as a VAT number or GLN.
How Smstools integrates with PEPPOL
Smstools is connected to tFew readersSMS Regulations Australia
Mandatory registration of alphanumeric Sender IDs from 1 July 2026
The Australian Communications and Media Authority (ACMA) is introducing a mandatory SMS Sender ID Register as part of a national anti-scam initiative. This affects anyone sending SMS messages to recipients in Australia using an alphanumeric sender name.
What is changing?
From 1 July 2026, any alphanumeric Sender ID that is not registered in the ACMA register will be automatically replaced with "Unverified". This may impaFew readersSpain Sender ID Registration - Registro de Sender ID en España
The Spanish regulator CNMC has introduced a mandatory Sender ID (Alias) registry - the Registro de Alias - under Order TDF/149/2025. From 15 September 2026, Spanish operators are legally required to BLOCK any message sent with an alphanumeric Sender ID that is not registered in the CNMC Alias registry. Unregistered senders will simply no longer be delivered. Registration is completely free - the CNMC does not charge any registration fees.
Requirements for your Sender ID:
Length between 3Few readersGabon Sender ID Registration
Sending SMS to Gabon
Sending SMS to Gabon requires Sender ID registration before you can start.
Registration is done with the regulator (ARCEP) and with the mobile networks (Airtel and Moov), so a separate authorisation is needed for each.
Documents required
To register, please provide the following:
Company Registration Certificate / Trade License
Utility Bill of your office — to validate the company address
LOA (Letter of Authorisation) — filled in, signed aFew readersBosnia & Herzegovina Sender ID Registration
Sending SMS to Bosnia and Herzegovina
Sending SMS to Bosnia and Herzegovina (+387) requires a Sender ID registration first.
Until your sender ID is registered, messages to +387 numbers will not be delivered.
Good to know:
Registration is free of charge.
Registration takes about 5 working days.
Local delivery (cheaper rates)
Bosnia has three mobile networks (m:tel, Eronet, and BH Telecom), and traffic between them can carry extra cross-network charges.
Local deliveryFew readersSerbia Sender ID Registration
Sending SMS to Serbia
When sending SMS to Serbia, you can benefit from our local Serbian route, which is significantly cheaper than the standard international route.
To use it, your sender ID needs to be whitelisted on our side first.
How to get set up
Send an email to support@smstools.com with the following four details:
Sender ID — the sender name or number you want to use
Company name — the name of your organization
**Content eFew readersMontenegro Sender ID Registration
Sending SMS to Montenegro
Sending SMS to Montenegro requires your Sender ID to be registered first. Until it is registered, messages cannot be sent with your sender name.
Important: local company required
Montenegro has stricter requirements than most countries: registration is only possible for a local Montenegrin company.
This is why a Montenegrin company address and a local VAT number (PIB) are needed. If you are not established in Montenegro, this registration is not availFew readersSenderID registration Austria
Sender ID registration for Austria
Austria's regulatory authority RTR (Rundfunk und Telekom Regulierungs-GmbH) has introduced a mandatory SMS Sender ID Register, as part of an anti-fraud and anti-spoofing initiative. All alphanumeric (alpha) Sender IDs used to send SMS to Austrian recipients must be registered and approved through the eRTR portal.
Important dates
1 October 2026 – The regulation enters into force. From this date, SMS sent with an unregistered alpha SenderFew readers