Question 1

How do I become a reseller? Is there a White Label program?

Accepted Answer

Offer White Label Text Marketing to Your Clients with Ease

With our white label SMS program, you can resell text message marketing services to your clients with ease. Ideal for software platforms that want to offer SMS services or marketing agencies.

What's Included: • Platform with your own domain • Branded with your logo and end-user pricing • API access for account creation automation

What's Not Included: • Payments and invoicing. Your clients can place orders by email, but you'll have to handle payment and invoicing on your own.

How it Works:

Pay the setup fee starting from $1000
Provide us with your logo, colours, and CNAME record for your domain name
We'll set everything up for you
Login to your reseller environment and set rates for your customers

Earn Commissions with our Affiliate Program: If you don't need white label software but want to earn on referrals, become an affiliate and receive commission on sales results. Example: If you own a software with SMS capabilities but don't want to handle credit purchases, SMS setup, and support, we can work out a partnership. We'll take care of SMS clients, support, billing, and you can invoice us for your monthly or yearly commission.

Get in touch to explore the possibilities.

Question 2

How to import an entire contact list from Excel to the Sms software?

Accepted Answer

Choose 'My contacts' from the menu on your right side

Click on 'Import'

Choose 'Advanced import' (1) and click on 'Select.csv file…' (2) to select your file

Indicate (1) which column you want to import, rename your list (2) and click on 'Import'(3)

Now you can view your list or check for duplicates

Your list will be available in 'My contacts'

Question 3

10DLC requirements

Accepted Answer

10DLC requirements

Q: How do I become a reseller? Is there a White Label program?

Offer White Label Text Marketing to Your Clients with Ease With our white label SMS program, you can resell text message marketing services to your clients with ease. Ideal for software platforms that want to offer SMS services or marketing agencies. What's Included: • Platform with your own domain • Branded with your logo and end-user pricing • API access for account creation automation What's Not Included: • Payments and invoicing. Your clients can place orders by email, but you'll have to handle payment and invoicing on your own. How it Works: <ol> <li>Pay the setup fee starting from $1000</li> <li>Provide us with your logo, colours, and CNAME record for your domain name</li> <li>We'll set everything up for you</li> <li>Login to your reseller environment and set rates for your customers</li> </ol> Earn Commissions with our Affiliate Program: If you don't need white label software but want to earn on referrals, become an affiliate and receive commission on sales results. Example: If you own a software with SMS capabilities but don't want to handle credit purchases, SMS setup, and support, we can work out a partnership. We'll take care of SMS clients, support, billing, and you can invoice us for your monthly or yearly commission. Get in touch to explore the possibilities.

||| Only required for Toll Free Numbers from United States & Canada

Register a new brand

Legal company name
Legal form (Government, non profit, private profit, public profit, sole proprietor)
First name, Last name
'Doing business as' (DBA) or trade name of the company.
Tax Number/ID/EIN
Sector
Country
Postal/Zip code
Address/Street
City
State/Region
Email
Phone number

Campaign registration

Standard we register for Low Volume Mixed traffic

Qualification is done by USA mobile operators. They determine if your brand can send SMS traffic for your selected use case. If your use case is rejected, or if your throughput is insufficient, you can appeal through Brand Vetting.

Campaign name
Campaign description
Provide up to five examples of the messaging this campaign will send.
Describe Subscriber Opt-In Flow

|| Typically, only one company (brand) is allowed to verify one toll-free number. However, if a company wishes to verify more than 1 number, they need to provide a "valid business reason" for each number up to 5 numbers (for example, staging and production server need 2 numbers, or three sales regions need 3 numbers verified).

Campaign limitations

Your campaigns will be limited to these limitations. If you need more volumes please consider Brand Vetting.

AT&T 75 SMS per minute
T-Mobile 2000 SMS per day

What is Brand Vetting?

Vetting is a background check processed by an independent company. Wh

Question 4

Can I have a whitelabel/partner SMS platform in USA?

Accepted Answer

Yes we do have a whitelabel program but … in USA there are several SMS restrictions which makes it complex to setup an out of the box whitelabel solution.

In USA there are 3 methods of SMS messaging:

5 Digit Shortcodes
10DLC Numbers
Toll Free Numbers

What is NOT possible?

An out-of-the-box solution where you can just sell SMS credits is not possible in US due to country restrictions on text marketing. In other countries a customer can just purchase SMS from us and sell SMS credits to his clients, but those use cases do not work in US.

Each of your subaccounts would need it's own number (10DLC or Toll Free) or shortcode keyword (Text "Keyword to "12345")
Each of your subaccounts would need setttings for opt-in and opt-out.
Each number would need manual verification to be able to send SMS messages from these numbers.

You can read here more about the verification process: https://help.smstools.com/en/article/what-are-verified-toll-free-numbers-tfn-us-and-canada-4cy2e7/

Possibilities

You already own your own shortcode with another provider and want to link it with our sms platform.
You already own your own 10DLC or Toll Free numbers and want to link them with our sms software
We can work our a custom solution based on your needs.

Read here what's included in the White Label program: https://help.smstools.com/en/article/how-do-i-become-a-reseller-is-there-a-white-label-program-1f39c9v/

Questions:

Contact sales@smstools.com with all yo

Question 5

How to send a message to one receiver?

Accepted Answer

Choose ‘Send SMS’ from the menu on the right site and click on 'Single Message'

*

1 Fill in the mobile phone number of reciever 2 Type your message 3 Add an opt-out link to give receiver the option to unsubscribe 4 Choose 'Date and Time' or ' immediateley' to determin send time 5 Click 'Send' button

You will find your sent message in the "History" when it was sent, or in the "Outbox" waiting to be sent at the set time of sending.

Question 6

How does email to SMS work?

Accepted Answer

Go to 'Advanced' (1) in the Menu on your right side and choose 'Email2SMS V2' (2)

Add domain or email (1) and save (2)

Create a new email in your email program. You can set your email up as follow:

To Field In the 'To' field, enter your receiver as follows: @emailtosms.io Please do not use any spaces or special characters. Use the international format. Example : 32478123456@emailtosms.io

You can also send to a group of contacts from your account. Make sure that your group exisist in your account and that the group name only contains standard characters and number. Please to not use any spaces or special characters. These will not be received and will not be sent as an SMS. To send to one of your groups, enter your receiver as follows: @emailtosms.io

Subject Field In the setup of your email you had the option to select 'Text as subject', if you have enabled it you have setup a default originator from your account and can use the subject field as part of your SMS message. if you did not enable it, you can enter a originator in the subject line.

Email Body Field Enter the content of your SMS message in the email body. You can use different markers

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