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  • SMS Regulations You Must Know to Send SMS in The UK
    SMS Regulations You Must Know to Send SMS in The UK UK mobile networks are introducing additional restrictions in respect of SMS sender IDs in order to reduce the risk of spam/spoofed messages. As of 1st June 2023 the following amended rules shall apply Messages containing sexual/adult content are prohibited. Marketing messages should also have a clear opt-in and opt-out procedure. The use of International Numbers for A2P messages is being blocked by the UK Mobile Network Operators. IPopular
  • SMS Regulations You Must Know to Send SMS in United States or Canada
    SMS Regulations You Must Know to Send SMS in United States or Canada Smstools will send SMS messages to USA/Canada over Toll Free Numbers. We allow you to purchase your own Toll Free Numbers via our platform. You are only able to use our platform towards USA & Canada after you purchased your own Toll Free Number and after you have registered your brand/campaign. What is a Toll Free Number (TFN)? A Toll Free Number (TFN) is a 10-digit number that is used to send both SMS and voice communPopular
  • 10DLC requirements
    10DLC requirements Register a new brand Legal company name Legal form (Government, non profit, private profit, public profit, sole proprietor) First name, Last name 'Doing business as' (DBA) or trade name of the company. Tax Number/ID/EIN Sector Country Postal/Zip code Address/Street City State/Region Email Phone number Campaign registration Standard we register for Low Volume Mixed traffSome readers
  • What is Smstools?
    About Us We are an SMS company based in Belgium and founded in 2004 by Xtreme Internet Solutions. We promise to provide you with an easy-to-use business SMS software with the flexibility, oversight, security and reliability to improve communication with staff and customers and boost SMS marketing results. We have expanded our SMS software and services year after and year. Our coordinates Xtreme Internet Solutions B.V. Rijksweg 428 3650 Dilsen-Stokkem Belgium Phone : +3289449041 Why SmstoolFew readers
  • Can I use a virtual mobile number?
    Absolutely! Virtual mobile numbers can be used for various purposes, such as sending and receiving text messages. However, there are some restrictions to keep in mind. Virtual numbers are primarily designed for two-way communication between an application and a person. They are not intended for receiving traffic from application systems that generate verification codes, like those used for 2FA (two-factor authentication) messages. Here you can view our available Virtual Mobile Numbers: https:/Few readers
  • What happens when a user sends STOP to my toll-free number? (U.S. only)
    Applies To Toll-Free Numbers Outbound SMS Opt-Out US Carriers Answer The opt-out flow for US toll-free numbers is mandated by US carriers and is as follows: A user sends the word STOP to the toll-free number. The carrier sends the following outbound message to the user: NETWORK MSG: You replied with the word "stop" which blocks all texts sent from this number. Text back "unstop" to receive messages again. Any subsequent MT messages sent from the toll-free number will fail withFew readers
  • What are the costs per messages & other pricing?
    The exact cost per sent SMS depends on the country you are sending to, your monthly volumes, one way or two-way sms etc. The cost per voice message varies also per country and per monthly volumes and what kind of traffic you want to send (OTP, Marketing, transactional, ...) Contact sales@smstools.com to receive a quote for your needs. If you need a quote you can request it here: https://www.smstools.com/en/contact-sales or contact us at sales@smstools.comFew readers
  • Payment methods
    For SMS credits (one time payments) you can pay with or use VISA Mastercard American Express Bancontact Postepay carte-bancaire Apple Pay Ideal (The Netherlands) Giropay (Germany) KBC banking (Belgium) Belfius DIrect (Belgium) EPS (Austria) For large enterprises & government institutes you can pay with: Wire transfer with PO number Proforma invoice For Virtual Numbers (monthly recurring) you can pay with: VISA Mastercard American Express We will generate an invoice for each order after pFew readers
  • USA Whitelabel & Reseller information
    Challenge Since 2023, SMS marketing in USA and Canada has become restricted, and carriers require a campaign registration because of new CTIA guidelines. As a result, our SMS software is not working anymore in USA & Canada without taking these extra brand/campaign registration steps. We cannot provide our customers anymore with a ready-made solution for Toll Free Numbers, Long Numbers and 10DLC numbers. Extra steps are necessary to make SMS marketing succesful. Solution! As a solution weFew readers
  • Is there a reseller programm or white label version available?
    Is there a reseller program or white label version available? Yes we do have a white label reseller version Do you want to offer White Label Text Marketing to your clients? With our white label SMS and partner programs, you can easily resell text message marketing to your customers. Perfect for Software Platforms who want to upsell SMS services or marketing agencies. Besides our white label program we also have an affiliate model: Earn with our Referral Program Another way to work with us: IFew readers
  • Which payment methods do you offer?
    Which payment methods do you offer? For SMS credits (one time payments) you can pay with: VISA Mastercard American Express Bancontact Postepay carte-bancaire Apple Pay Ideal (The Netherlands) Giropay (Germany) KBC banking (Belgium) Belfius DIrect (Belgium) EPS (Austria) For large enterprises & government institutes: Wire transfer with PO number Proforma invoice For Virtual Numbers (monthly recurring): VISA Mastercard American Express We will geFew readers
  • Can I have a free trial account?
    Yes, you can request a free trial account here: https://www.smstools.com/en/registerFew readers
  • What is your phone number?
    You can reach us at +3289449041 during office hoursFew readers
  • Can I share my login with others?
    Can I share my login with others? Yes you can share your login with others, making it easy for multiple users to work together on the same account at the same time! Note: In addition to sharing, you have the option to create subaccounts (teammate accounts) for other users. This allows them to log in with their own username, password, and a specific setting. Example; One account for accountancy to download invoices, another account for a developer to access the API documentation, and anotheFew readers
  • Which countries does Smstools offer Virtual Mobile Numbers for?
    We only offer Virtual Mobile Numbers for sale in the following countries: Austria Belgium Czech Republic Denmark France Germany Hungary Italy Netherlands Norway Poland Portugal Spain Sweden Switzerland United Kingdom and United States of America / USA. Note: We do not provide Virtual SMS numbers in other countries besides those listed above!Few readers
  • Can I send (text2speech) voice messages?
    Yes, we have besides SMS also a solution for voice calls Your text message becomes a spoken message. Notify or keep your contacts up to date with an automated voice call. Recall appointments, share urgent information and inform. Technical information Send voice calls via our SMS software or SMS gateway API and our software will convert your text into a voice message (text-to-speech). The recipients will receive your message as a phone call and they will hear your message as soon as theyFew readers
  • I want to host my SIM
    Do you want to host your SIM? Sure we can assist you with SIM hosting. We provide SIM hosting for European cards only! Sim cards outside Europe are not possible because of roaming We do not sell sim cards, you have to ship your simcard to us and let us host it for you.Few readers
  • How to Set Up a Custom Domain for Your Smstools WhiteLabel Platform
    If you are using Smstools' WhiteLabel platform and want to personalize the dashboard URL with your own domain, follow these steps to set up a custom domain. Step 1: Create a CNAME Record To link your domain to the Smstools dashboard, you need to create a CNAME record in your domain's DNS settings. Host/Name: login.yourdomain.com (replace with your actual subdomain) Type: CNAME Value/Target: app.smstools.com This will ensure that when users visit your customFew readers

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