How to create a message template?
Go to 'Advanced' (1) in the menu on your right side and choose 'Message templates' (2)
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/mail2sms-advanced_1ms9w4z.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/message-template_qmtrj0.jpg)
Click on '+ Add message template'
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/add-message-template_cvufun.jpg)
Fill in the title of your template (1), Message content (2), personalize (3) if needed and Save (4)
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/message-template-1_1al3dxa.jpg)
Now you can go back to 'Send SMS' in the menu and choose your 'Message template'
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/create-message-with-template_1pqcbx5.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/mail2sms-advanced_1ms9w4z.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/message-template_qmtrj0.jpg)
Click on '+ Add message template'
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/add-message-template_cvufun.jpg)
Fill in the title of your template (1), Message content (2), personalize (3) if needed and Save (4)
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/message-template-1_1al3dxa.jpg)
Now you can go back to 'Send SMS' in the menu and choose your 'Message template'
![](https://storage.crisp.chat/users/helpdesk/website/7bb7f1f7a2418c00/create-message-with-template_1pqcbx5.jpg)
Updated on: 05/05/2022