Articles on: Software

Can I have a whitelabel/partner SMS platform in USA?

Yes we do have a whitelabel program but ... in USA there are several SMS restrictions which makes it complex to setup an out of the box whitelabel solution.



In USA there are 3 methods of SMS messaging:
  • 5 Digit Shortcodes
  • 10DLC Numbers
  • Toll Free Numbers




What is NOT possible?


An out-of-the-box solution where you can just sell SMS credits is not possible in US due to country restrictions on text marketing.
In other countries a customer can just purchase SMS from us and sell SMS credits to his clients, but those use cases do not work in US.


  • Each of your subaccounts would need it's own number (10DLC or Toll Free) or shortcode keyword (Text "Keyword to "12345")
  • Each of your subaccounts would need setttings for opt-in and opt-out.
  • Each number would need manual verification to be able to send SMS messages from these numbers.


You can read here more about the verification process: https://help.smstools.com/en/article/what-are-verified-toll-free-numbers-tfn-us-and-canada-4cy2e7/


Possibilities

  • You already own your own shortcode with another provider and want to link it with our sms platform.
  • You already own your own 10DLC or Toll Free numbers and want to link them with our sms software
  • We can work our a custom solution based on your needs.


Read here what's included in the White Label program: https://help.smstools.com/en/article/how-do-i-become-a-reseller-is-there-a-white-label-program-1f39c9v/



Questions:

Contact sales@smstools.com with all your questions about White Label.


Updated on: 07/02/2023