How to use WhatsApp Business with Smstools?

With Smstools, you can easlily use WhatsApp Business to send messages to customers.
Follow these steps to connect your account and start sending messages.

Prepare your Meta account

Before using WhatsApp Business with Smstools, you need a verified Meta account.
Read how to set it up here

Connect your Smstools account to WhatsApp Business

1. Log in to your Smstools account.
2. Go to Extra > Channels.
3. Select WhatsApp Business.
4. Follow the instructions to connect your Smstools account with your Meta account.



Create and get templates approvd

Once your account is connected, you can create message templates. WhatsApp requires all templates to be approved by Meta before use.

1. Go to the template section in Smstools.
2. Create a new template message and fill the required details.
3. Submit the template for approval (this can take up to 24 hours).


Sending WhatsApp messages

Once your template is approved, you can send messages through Smstools:

1. Go to the sending platform in Smstools
2. Select an approved template.
3. Add recipients and customize the message variables if needed.
4. Send the message.



Frequently asked questions

How long does it take for a template to be approved?

- Up to 24 hours but usually quicker

What if my template is rejected?

- Check Meta's guidelines and adjust your template before submitting it again.

Follow these steps and start sending WhatsApp messages through Smstools today!

Updated on: 05/02/2025