> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smstools.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to send a message to a list with multiple receivers (bulk message)?

Choose ‘Send’ in the menu and click on 'groups'


![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_ktdid5.png)

Select your group and type your message in the message box and click on 'Send'. There's also the possibility to scheduele your sms to be send whenever you want.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_1aqz0ob.png)



### How to create a group

If you want to create a group of contacts you want to sent a SMS to click on 'Contacts' in the menu and click on 'Add group'.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_1g9ltju.png)

Give your group a name. Click on this group in the menu #Groupname and go to 'Import'.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_cl5gq0.png)

When you've clicked on import you now have the choice to enter some numbers or you can import a CSV file.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_lillbl.png)

###### Basic import

Add your numbers into this list.
![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_1vgxdmm.png)
Your valid and invalid numbers will be shown.
![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_15wxq74.png)



Once you've added the valid numbers in your group, you can now also select to 'empty selected group before import' or 'Remove duplicates on import'.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_ge1c1m.png)

Once you've done this the numbers will be added to your group and you can now send them a SMS.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_2rs9qz.png)
### Upload a CSV file

Upload your file.
![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_sydn4v.png)

Select the columns you want to imprt.
![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_1kez0kb.png)

You can now choice to 'Empty selected group before import' and 'Remove duplicates on import'

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_f3r8v3.png)

Once you've been through these steps the numbers will be added to your group.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_1f2o9hy.png)