> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smstools.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do you create a message template?

Go to « **Send** » in the menu on the left and select « **Message template** ».


Click on « **Message template **»**.**

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_eua2wf.png)

Then click on « **Edit Items **» and « **Add** » at the bottom to create a new one, or choose one of the existing message templates.



![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_5ntnff.png)


If you create a new template by clicking « **Add** », you can fill in the title and the message content so you can easily recognize your message template. Then click « **Save** » to store it.



![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_57310t.png)


You can now go back to « **Send** » in the menu and select your « **Message template** ».