> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smstools.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I personalize a message with multiple fields?

Choose ‘Send’ in the menu on the right site and click on 'Groups' and click on 'Personalize'.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_15kolxf.png)
Choose the kind of personalization you need or want in your message.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_1c4of7b.png)



Pick the group you want to send a message to and complete your message. Now you can send your message or schedule it to your preferred date and time. Click on 'Send'.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7f1f7a2418c00/image_wd6zlb.png)